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CASE STUDIES

CASE STUDY: TEXTRON

The Challenge: Textron was the first conglomerate in modern American industry – buying and selling companies, without any major interaction between the individual management teams. Its companies included Avco Financial Services, Bell Helicopter and Cessna Aircraft to name a few. The new CEO wanted to transform this sleepy, disconnected conglomerate into a dynamic organization, creating high performance within, and between, the 33 companies that made up Textron, as strategically appropriate.

The Process: Sarkady led an executive strategic retreat for the incoming Chairman/CEO and his team to forge a roadmap toward the relentless pursuit of high performance. 

We created a preliminary vision (for the next seven years) and originated a set of values and a business operating model intended to drive high performance. These became the fundamentals of the Textron Leadership Training Process, out of which were born the Business Operating Systems for managing the divisions. A team from Sarkady led this process of application, working with each division and staff, creating a “line of sight” between the vision and strategy for the corporation and the key business initiatives of each division leadership team. In addition, we trained a cadre of internal consultants, to continue the work of organizational improvement and generating high performance.

The Result: Textron increased its quarter-to-quarter earnings for seven straight years.